The following names and dates have been changed in order to protect the identity of job security.
Part of my ... friend's daily duties is keeping track of old accounts, notifying them that that their company still has stuff on their network, and that if they don’t want it removed they will begin charging them for it. Some of the sales reps seem to think this is frivolous and will contact ... my friend and ask him to have these accounts credited if the customer bitches. Whatever, if they want to give money away because someone forgot to check the mail that’s fine. But it went beyond the pale yesterday when the owner of one of these companies decided to actually walk around his office and poke his nose into what his employees do everyday. Lo and Behold a few years ago someone he recently got rid of told my friend's company to charge them monthly for hosting their files. He is irate, and demands they give them back the 8,050 dollars they paid them since then.
This is ludicrous. If my son that I don’t have because I’m not Josh (congrats!) got his hands on my credit card and bought a monthly membership to Videobox .com for 9.95 a month (don’t ask how I know these rates), that’s my problem. “Oh look, my mail is here! Credit Card bill! Hmmm… more expensive then usual. Videobox .com, I wonder what that is. Maybe my cable company changed names or whatever. No big deal.”
Cut to 2 years later
“Hey Jr., do you know what Videobox is? PORNO?!?!?! This is an outrage! I’m not paying for this!” dials phone “Hello? Is this videobox? I had no idea what I’ve been paying for these last two years was porn and I demand to be reimbursed. But my son set up this account! What was that? Go Fuck myself?!”
So anyways, that’s pretty much how this went down. This dude got all irate and pulled the DON’T YOU KNOW WHO I AM?! card, and my friend had to explain to him that there is no such thing as a free lunch no matter how high on the food chain you are. Of course the sales rep is trying to get my friend to credit his account still. Great, my friend works with a guy that wants to give money to people that have no intention of paying their bills, and also successfully placated a fatcat that thinks if he screams and yells enough he can have his way. The only way my friend can rectify this situation in the slightest bit, would be if he took time and bandwidth to vent about it while on the clock.
And he just did.
1 comment:
Fuck Bagpuss!
Post a Comment